Privacy policy.

Effective Date: May 2025

Maple Valley Plumbing & Pipe Works (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information from you in the following ways:

  • Information You Provide:
    When you contact us, fill out a form, request an estimate, or schedule a service, we may collect:

    • Name

    • Email address

    • Phone number

    • Service address

    • Photos or documents you upload

    • Any other information you choose to provide

  • Automatic Information:
    We may collect technical data when you visit our site, including:

    • IP address

    • Browser type and version

    • Pages visited

    • Time spent on site

    • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide services

  • Send estimates, confirmations, and updates

  • Improve our website and user experience

  • Communicate updates, promotions, or important service information (if you opt in)

  • Maintain business operations and comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.
We may share data with trusted third parties only when necessary to:

  • Provide services (e.g., online form providers, scheduling platforms)

  • Comply with legal or regulatory requirements

  • Protect our legal rights or the safety of others

All third parties are required to protect your information and only use it as necessary to support our services.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tools to improve your browsing experience and help us understand how visitors interact with the site. You can adjust your browser settings to refuse cookies, but this may affect how the website functions.

5. Data Security

We take reasonable steps to protect your personal information using industry-standard practices, including secure servers and restricted access protocols. However, no online platform can guarantee absolute security.

6. Your Rights & Choices

You may:

  • Request access to the personal data we hold about you

  • Ask us to correct or delete your information

  • Opt out of marketing communications at any time

To do so, please contact us at: info@maplevalleyplumbing.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our site and services indicates your acceptance of those changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Maple Valley Plumbing & Pipe Works
Email: info@maplevalleyplumbing.com
Phone: 206-396-6827
Location: Maple Valley, WA